1. Lin, W.B., 2013. Research on knowledge sharing and interpersonal relationships: Empirical study of family firms and non-family firms. Quality Quantity, 47: 151-166.
   CrossRef  |  Direct Link  |  
2. Lin, W.B., 2013. Factors affecting high-involvement product purchasing behavior. Quality Quantity, 47: 3113-3133.
   CrossRef  |  Direct Link  |  
3. Lin, W.B., 2013. Factors affecting development of crisis management mechanisms in hospitals. Quality Quantity, 47: 1445-1457.
   CrossRef  |  Direct Link  |  
4. Lin, W.B., 2012. The determinants of consumers' switching intentions after service failure. Total Quality Manage. Bus. Excellence, 23: 837-854.
   CrossRef  |  Direct Link  |  
5. Lin, W.B., 2011. Factors affecting the effects of service recovery from an integrated point of view. Total Quality Manage., 22: 443-459.
   CrossRef  |  Direct Link  |  
6. Lin, W.B., 2011. Factors affecting hospital's adoption of a market orientation. WSEAS Trans. Bus. Econ., 8: 66-78.
   Direct Link  |  
7. Lin, W.B., 2011. Construction of a service failure severity and recovery model. Expert Syst. Applic., 38: 12221-12230.
   CrossRef  |  Direct Link  |  
8. Lin, W.B., M.K. Wang and K.P. Hwang, 2010. The combined model of influencing on-line consumer behavior. Expert Syst. Applic., 37: 3236-3247.
   CrossRef  |  Direct Link  |  
9. Lin, W.B., 2010. Service recovery expectation model-from the perspectives of consumers. Serv. Ind. J., 30: 873-889.
   CrossRef  |  Direct Link  |  
10. Lin, W.B., 2010. Service failure and consumer switching behaviors: Evidence from the insurance industry. Expert Syst. Applic., 37: 3209-3218.
    CrossRef  |  Direct Link  |  
11. Lin, W.B., 2010. Relevant factors that affect service recovery performance. Serv. Ind. J., 30: 891-910.
    CrossRef  |  Direct Link  |  
12. Lin, W.B., 2010. Establishment of experience value model. Int. J. Commerce Manage., 20: 151-166.
13. Lin, W.B., 2010. Antecedents of employee involvement with the comparative model. Quality Quantity, 44: 459-482.
    CrossRef  |  Direct Link  |  
14. Lin, W.B., 2009. Service recovery model: The integrated view. Serv. Ind. J., 29: 669-691.
    CrossRef  |  Direct Link  |  
15. Lin, W.B., 2009. Exploration of lead factors affecting service recovery. Serv. Ind. J., 29: 1529-1546.
    CrossRef  |  Direct Link  |  
16. Lin, W.B., 2009. A study of relations among service quality differences, post-purchase behavior intentions with personality traits and service recovery strategy as intervening variables. Int. J. Commerce Manage., 19: 137-157.
    CrossRef  |  Direct Link  |  
17. Lin, W.B., 2008. The exploration factors of affecting knowledge sharing-The case of Taiwan's high-tech industry. Expert Syst. Applic., 35: 661-676.
    CrossRef  |  Direct Link  |  
18. Lin, W.B., 2008. The effect of knowledge sharing model. Expert Syst. Appl., 34: 1508-1521.
    CrossRef  |  Direct Link  |  
19. Lin, W.B., 2008. Investigation on the model of consumers’ perceived risk-integrated viewpoint. Expert Syst. Applic., 34: 977-988.
    CrossRef  |  Direct Link  |  
20. Lin, W.B., 2008. Factors influencing online and post-purchase behavior and construction of relevant models. J. Int. Consumer Market., 20: 23-38.
    CrossRef  |  Direct Link  |  
21. Lin, W.B., 2008. Factors enhancing the intentions of employees toward customer-oriented behaviors. Int. J. Commerce Manage., 18: 267-288.
    CrossRef  |  Direct Link  |  
22. Lin, W.B., 2008. Construction of on-line consumer behavior models: A comparative study of industries in Taiwan. Int. J. Commerce Manage., 18: 123-149.
    CrossRef  |  Direct Link  |  
23. Lin, W.B., 2007. The exploration of customer satisfaction model from a comprehensive perspective. Expert Syst. Applic., 33: 110-121.
    CrossRef  |  Direct Link  |  
24. Lin, W.B., 2007. Factors affecting the correlation between interactive mechanism of strategic alliance and technological knowledge transfer performance. J. High Technol. Manage. Res., 17: 139-155.
    CrossRef  |  Direct Link  |  
25. Lin, W.B., 2007. An empirical of service quality model from the viewpoint of management. Expert Syst. Applic., 32: 364-375.
    CrossRef  |  Direct Link  |  
26. Lin, W.B., 2006. The exploration of employee involvement model. Expert Syst. Applic., 31: 69-82.
    CrossRef  |  Direct Link  |  
27. Lin, W.B., 2006. Correlation between personality characteristics, situations of service failure, customer relation strength and remedial recovery strategy. Serv. Market. Quarterly, 28: 55-88.
    CrossRef  |  Direct Link  |  
28. Lin, W.B., 2006. A comparative study on the trends of entrepreneurial behaviorin different strategic postures-application of the social cognition theory. Expert Syst. Applic., 31: 207-220.
    Direct Link  |