Prof. Dr. Wan Khairuzzaman Wan Ismail
ProfessorSulaiman AlRajhi University
Highest Degree
Ph.D. in Work Design from University of Derby, England
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Area of Interest:
Selected Publications
- Valaei, N., S. Rezaei and W.K.W. Ismail, 2017. Examining learning strategies, creativity, and innovation at SMEs using fuzzy set qualitative comparative analysis and PLS path modeling. J. Bus. Res., 70: 224-233.
CrossRef | Direct Link | - Kit, P.C.H., S.Z. Abdul Rasid, W.K.W. Ismail and M. Mokhber, 2017. Can managed care really improve doctor-patient relationship? J. Health Manage., 19: 192-202.
CrossRef | Direct Link | - Wong, M., C.S. Long, W.K.W. Ismail and T.O. Kowang, 2016. The influence of employee perceptions of training on turnover intention. Information, 19: 3197-3201.
Direct Link | - Valaei, N., S. Rezaei, W.K.W. Ismail and Y.M. Oh, 2016. The effect of culture on attitude towards online advertising and online brands: Applying Hofstede's cultural factors to internet marketing. Int. J. Internet Market. Advertising, 10: 270-301.
CrossRef | Direct Link | - Rezaei, S., M.K. Shahijan, M. Amin and W.K.W. Ismail, 2016. Determinants of app stores continuance behavior: A PLS path modelling approach. J. Internet Commerce, 15: 408-440.
CrossRef | Direct Link | - Long, C.S., Z. Lingyun, T.O. Kowang, G.C. Fei and W.K.W. Ismail, 2016. The relationship between sexual harassment and job satisfaction in the context of retailing industry in China. Int. J. Hum. Resour. Stud., 6: 1-19.
CrossRef | Direct Link | - Hussain, G., W.K.W. Ismail, M.A. Rashid and F. Nisar, 2016. Substitutes for leadership: Alternative perspectives. Manage. Res. Rev., 39: 546-568.
CrossRef | Direct Link | - Alavi, S.A., S. Rezaei, N. Valaei and W.K.W. Ismail, 2016. Examining shopping mall consumer decision-making styles, satisfaction and purchase intention. Int. Rev. Retail Distribution Consumer Res., 26: 272-303.
CrossRef | Direct Link | - Abdul Rasid, S.Z., W.K.W. Ismail and R. Basiruddin, 2016. Linking Competition, Innovativeness, Technological Advancement and Performance in Financial Institutions: The Role of Management Accounting Systems. In: Technology Contemporary Issues in Innovation and Business Strategies, Series 1, Ismail, W.K.W. and S.Z. Abdul Rasid (Eds.). Penerbit UTM, Johor, Malaysia, pp: 1-28.
- Shahijan, M.K., S. Rezaei, C.N. Preece and W.K.W. Ismail, 2015. International medical travelers' behavioral intention: An empirical study in Iran. J. Travel Tourism Market., 32: 475-502.
CrossRef | Direct Link | - Saganuwan, M.U., W.K.W. Ismail and U.N.U. Ahmad, 2015. Conceptual framework: AIS technostress and its effect on professionals' job outcomes. Asian Soc. Sci., 11: 97-107.
- Long, C.S., M.H. Abdul Aziz, T.O. Kowang and W.K.W. Ismail, 2015. Impact of TQM practices on innovation performance among manufacturing companies in Malaysia. South Afr. J. Ind. Eng., 26: 75-85.
Direct Link | - Vakilbashi, A., W.K.W. Ismail and M. Mokhber, 2014. The interaction between culture, global mindset and leadership in global context. J. Soc. Econ. Res., 1: 191-197.
- Shahijan, M.k., S. Rezaei, C.N. Preece and W.K.W. Ismail, 2014. Examining retailers' behaviour in managing critical points in Halal meat handling: A PLS analysis. J. Islamic Market., 5: 446-472.
CrossRef | Direct Link | - Rezaei, S., M. Amin and W.K.W. Ismail, 2014. Online repatronage intention: An empirical study among Malaysian experienced online shoppers. Int. J. Retail Distribution Manage., 42: 390-421.
CrossRef | Direct Link | - Rezaei, S. and W.K.W. Ismail, 2014. Examining online channel selection behaviour among social media shoppers: A PLS analysis. Int. J. Electr. Market. Retailing, 6: 28-51.
Direct Link | - Paracha, O.S., W.K.W. Ismail and S.M. Amin, 2014. The concept of HPWS-performance relationship: Framework for education industry. Intangible Capital, 10: 664-695.
CrossRef | Direct Link | - Ng, A.H.H., D.H.C. Lau and W.K.W. Ismail, 2014. Adoption of focus group and policy Delphi to blue ocean strategy: A proposed conceptual model. Int. J. Manage. Enterprise Dev., 13: 130-146.
CrossRef | Direct Link | - Long, C.S., S.S. Xuan, W.K.W. Ismail, S.Z.A. Rasid and T.O. Kowang, 2014. An analysis on academicians job satisfaction in the perspective of HRD practices. Int. Educ. Stud., 7: 85-95.
- Long, C.S. and W.K.W. Ismail, 2014. An empirical study on HR technology competency in Malaysia. Energy Educ. Sci. Technol. Part B, 6: 69-80.
- Habeeb, F.J. W.K.W. Ismail and K.M. Nor, 2014. Leadership traits and transformational leadership: moderating role of masculinity vs femininity in Iraqi banks. Int. J. Acad. Res. Part B, 6: 92-97.
- Habeeb, F.J. W.K.W. Ismail and K.M. Nor, 2014. Leadership traits and transformational leadership: mediating effect of selected human resource practices in Iraqi banks. Int. J. Acad. Res. Part B, 6: 54-60.
- Daliri, E., S. Rezaei and W.K.W. Ismail, 2014. Online social shopping: The impact of attitude, customer information quality, effectiveness of information content and perceived social presence. Int. J. Bus. Environ., 6: 426-450.
CrossRef | Direct Link | - Amin, M., W.K.W. Ismail, S.Z. Abdul Rasid and R.D.A. Selemani, 2014. The impact of human resource management practices on performance: Evidence from a Public university. TQM J., 26: 125-142.
CrossRef | Direct Link | - Ahmed, I., W.K.W. Ismail, S.M. Amin and T. Islam, 2014. Role of perceived organizational support in teachers' responsiveness and students' outcomes: Evidence from a public sector University of Pakistan. Int. J. Educ. Manage., 28: 246-256.
CrossRef | Direct Link | - Ahmed, I., W.K.W. Ismail, S.M. Amin and T. Islam, 2014. Institutional and faculty role in academic achievements of students: Evidence from a public sector university of Pakistan. Int. J. Manage. Educ., 8: 419-431.
CrossRef | Direct Link | - Ahmed, I., W.K.W. Ismail and S.M. Amin, 2014. Overcoming ostracism at work: The remedial role of positive exchange relations. Nankai Bus. Rev. Int., 5: 275-289.
CrossRef | Direct Link | - Ahmed, I., W.K.W. Ismail and S.M. Amin, 2014. Guanxi network and leader member exchange: The impetus for employee creative involvement. Asia-Pacific J. Bus. Administration, 6: 64-77.
CrossRef | Direct Link | - Ahmed, I., W.K.W. Ismail and S.M. Amin, 2014. Employee's reciprocation of organizational support and leader-member exchange. Manage. Res. Rev., 37: 930-943.
CrossRef | Direct Link | - Ahmad, U.N.U., S.M. Amin and W.K.W. Ismail, 2014. Moderating effect of Technostress inhibitors on the relationship between Technostress creators and organisational commitment. Jurnal Teknologi, 67: 51-62.
- Abdul Rasid, S.Z., W.K.W. Ismail, N.H. Mohammad and C.S. Long, 2014. Assessing adoption of project management knowledge areas and maturity level: Case study of a public agency in Malaysia. J. Manage. Eng., 30: 264-271.
Direct Link | - Abdul Rasid, S.Z., M.A. Nizam and W.K. Wan Ismail, 2014. Weathering the Global Crisis: Can the Traits of Islamic Banking System Make a Difference? Partridge Singapore, USA., ISBN: 9781482891423, Pages: 96.
- Abdul Rasid, S.Z., C.R. Isa and W.K.W. Ismail, 2014. Management accounting systems, enterprise risk management and organizational performance in financial institutions. Asian Rev. Account., 22: 128-144.
CrossRef | Direct Link | - Sharifi, M., M. Ayat, M. Jahanbakhsh, N. Tavakoli, H. Mokhtari and W.K.W. Ismail, 2013. E-health implementation challenges in Iranian medical centers: A qualitative study in Iran. Telemedicine e-Health, 19: 122-128.
CrossRef | Direct Link | - Saganuwan, M.U., W.K.W. Ismail and U.N.U. Ahmad, 2013. Technostress: Mediating accounting information system performance. Inform. Manage. Bus. Rev., 5: 270-277.
- Long, C.S., W.K.W. Ismail and S.M. Amin, 2013. The role of change agent as mediator in the relationship between HR competencies and organizational performance. Int. J. Hum. Resour. Manage., 24: 2019-2033.
CrossRef | Direct Link | - Long, C.S., T.O. Kowang, W.K.W. Ismail and S.Z.A. Rasid, 2013. A review on performance appraisal system: An ineffective and destructive practice. Middle East J. Sci. Res., 14: 887-891.
Direct Link | - Long, C.S., R. Khalafinezhad, W.K.W. Ismail and S.Z.A. Rasid, 2013. Impact of CRM factors on customer satisfaction and loyalty. Asian Social Sci., 9: 247-253.
Direct Link | - Long, C.S., K.W. Ismail, Z.A. Rasid, B. Hwee and Y. Jiun, 2013. Sustaining customers' loyalty: A survey of a coating resins manufacturer. J. Sci. Ind. Res., 72: 731-734.
Direct Link | - Ismail, W.K.W. and R. Abu Talib, 2013. Moving Towards Innovation: Will Technology Audit be Critical in Electrical and Electronics Manufacturing Industry in Malaysia? TIJ Research Publications, Singapore, ISBN: 978-9810788643.
- Emami, M., B. Bardai and W.K.W. Ismail, 2013. Interrelationship between entrepreneurial trait and leadership talent. J. Entrepreneurship Manage., 2: 42-49.
- Bidmeshgipour, M., W.K.W. Ismail and R. Omar, 2013. Knowledge management and organizational innovativeness in Iranian banking industry. Knowl. Manage. E-learn. Int. J., 4: 481-499.
Direct Link | - Ahmed, I., W.K.W. Ismail, S.M. Amin, M. Ramzan and T. Islam, 2013. A literary look at outcomes of support at work. Res. J. Applied Sci. Eng. Technol., 5: 3444-3449.
- Ahmed, I., W.K.W. Ismail, S.M. Amin and T. Islam, 2013. Evading ostracism: A look at critical role of organizational and supervisory support. Res. J. Applied Sci. Eng. Technol., 6: 2535-2537.
- Ahmed, I., W.K.W. Ismail, S.M. Amin and M.M. Nawaz, 2013. A social exchange perspective of the individual guanxi network: Evidence from Malaysian-Chinese employees. Chin. Manage. Stud., 7: 127-140.
CrossRef | Direct Link | - Ahmed, I., W.K.W. Ismail, S.M. Amin and M. Ramzan, 2013. Influence of relationship of pos, lmx and organizational commitment on turnover intentions. Organ. Dev. J., 31: 57-70.
- Ahmed, I., W.K.W. Ismail and S.M. Amin, 2013. Individual guanxi network and social exchange relations: An evidence from Malaysian hotel industry. Int. J. Chin. Culture Manage., 3: 254-267.
CrossRef | Direct Link | - Ahmed, I., W.K.B.W. Ismail and S.M. Amin, 2013. Perceived Organizational Support: A Directive Approach. Lambert Academic Publishing, Germany, ISBN-13: 978-3659326783, Pages: 280.
- Paracha, O., W.K. Wan Ismail and S.M. Amin, 2012. Performance Evaluation of Government High Schools: A Case Study of Abbottabad District, Pakistan. Lap Lambert Academic Publishing GmbH KG, USA., ISBN: 9783659204128, Pages: 120.
- Monsef, S. and W.K.W. Ismail, 2012. The impact of open innovation in new product development process. Int. J. Fundam. Psychol. Social Sci., 2: 7-12.
- Long, C.S., W.K.W. Ismail, S.Z. Abdul Rasid, K.B. Hwee and L.Y. Jiun, 2012. Determinants in attaining customers' loyalty through service quality: A literature review. Arch. Sci. J., 65: 110-122.
- Long, C.S., L.Y. Thean, W.K.W. Ismail and A. Jusoh, 2012. Leadership styles and employees' turnover intention: Exploratory study of academic staff in a Malaysian College. World Applied Sci. J., 19: 575-581.
- Long, C.S., H.S. Yen, K.W. Ismail and S.Z.A. Rasid, 2012. The art of satisfying customers to business sustainability: A review. Int. J. Acad. Res., 4: 10-14.
Direct Link | - Long, C.S. and W.K.W. Ismail, 2012. The HR specialist as an agent of change: Skills that open up a place at the company's top table. Hum. Resour. Manage. Int. Digest, 20: 24-28.
CrossRef | Direct Link | - Ismail, W.K.W., H. Kit, P. Chan, N. Buhari and A. Muzaini, 2012. Acceptance of smartphone in enhancing patient-caregivers relationship. J. Technol. Manage. Innovat., 7: 71-79.
CrossRef | Direct Link | - Ismail, W.K.W. and F.J. Habeeb, 2012. Integrating gender, traits and transformational leadership style as viewed from human resource management strategy. Int. J. Acad. Res., 4: 16-20.
- Darbanhosseiniamirkhiz, M. and W.K.W. Ismail, 2012. Advanced manufacturing technology adoption in SMEs: An integrative model. J. Technol. Manage. Innovat., 7: 112-120.
CrossRef | Direct Link | - Awadh, A.M. and W.K.W. Ismail, 2012. The impact of personality traits and employee work-related attitudes on employee performance with the moderating effect of organizational culture: The case of Saudi Arabia. Asian J. Bus. Manage. Sci., 1: 108-127.
Direct Link | - Ahmed, I., W.K.W. Ismail, S.M. Amin, M. Ramzan and M.K. Khan, 2012. Theorizing antecedents of perceived organizational support: A literature review approach. Middle-East J. Sci. Res., 12: 692-698.
Direct Link | - Ahmed, I., W.K.W. Ismail, S.B.M. Amin, S. Riaz, M. Ramzan and M.A. Husnain, 2012. In the quest of excellence: Significance of quality for students, teachers and institution. Int. J. Acad. Res., 4: 148-153.
- Ahmed, I., W.K.W. Ismail, S.B.M. Amin and M. Ramzan, 2012. A look at social exchange at work: A literature survey approach. World Applied Sci. J., 19: 951-956.
Direct Link | - Ahmed, I., W.K.B.W. Ismail and S.M. Amin, 2012. Perceived Organizational Support: A Look at its Antecedents and Consequences. Lambert Academic Publishing, Germany, ISBN-13: 978-3848448906, Pages: 192.
- Ahmad, U.N.U., S.M. Amin and W.K.W. Ismail, 2012. The relationship between technostress creators and organisational commitment among academic librarians. Procedia-Soc. Behav. Sci., 40: 182-186.
CrossRef | Direct Link | - Ahmad, R., L. Paya, A. Baig, N.N.A. Mansor and W.K.W. Ismail, 2012. The relationship between selected factors of rating dissatisfaction and employees satisfaction on the appraisal decisions. Int. J. Innovat. Bus. Strategy, 1: 103-112.
Direct Link | - Mokhber, M., W.K.W. Ismail and A. Vakilbashi, 2011. The impact of transformational leadership on organizational innovation moderated by organizational culture. Aust. J. Basic Applied Sci., 5: 504-508.
Direct Link | - Long, C.S., W.K.W. Ismail and S.M. Amin, 2011. Internal consultation skill and linkage with the critical strategic roles of HR practitioners in Malaysia. J. Manage. Dev., 30: 160-174.
CrossRef | Direct Link | - Long, C.S. and W.K.W. Ismail, 2011. Usage of HR technology: A future trend for HR professionals. Aust. J. Basic Applied Sci., 5: 990-994.
Direct Link | - Long, C.S. and W.K.W. Ismail, 2011. An analysis of the relationship between HR professionals' competencies and firms' performance in Malaysia. Int. J. Hum. Resour. Manage., 22: 1054-1068.
CrossRef | Direct Link | - Ismail, W.K.W., N.A.B. Mohamad, G. Hussain, S.Z.A. Rashid and M.A. Rashid, 2011. Organizational commitment as mediator of charismatic leadership to model subordinates' performance and satisfaction. Int. J. Acad. Res., 3: 379-385.
Direct Link | - Ismail, W.K.W., G. Hussain, S.Z. Abdul Rashid and N.A. Mohamad, 2011. Followers' ability as a substitute for leadership. Afr. J. Bus. Manage., 5: 7939-7944.
Direct Link | - Ismail, W.K.W., G. Hussain and M.A. Rashid, 2011. Integrative framework of leadership effectiveness. Int. J. Bus. Social Sci., 2: 126-132.
Direct Link | - Ismail, W.K.B.W. and S.Z. Abdul Rasid, 2011. Contemporary Issues in Managing Technology. International Business School, Kuala Lumpur, Malaysia.
- Hong, A.N.H., D.L.H. Chai and W.K.W. Ismail, 2011. CSL sailing off the red ocean: A case study of blue ocean strategy. Acad. Taiwan Bus. Manage. Rev., 7: 43-50.
- Hong, A.N.H., D.L.H. Chai and W. Ismail, 2011. Blue ocean strategy: A preliminary literature review and research questions arising. Aust. J. Basic Applied Sci., 5: 86-91.
Direct Link | - Hashim, H., S.Z. Abdul Rasid and W.K.W. Ismail, 2011. Customer service quality in a public agency in Malaysia: Towards a customer-focused public organization. Aust. J. Basic Appl. Sci., 5: 1777-1783.
Direct Link | - Darbanhosseiniamirkhiz, M., S. Shabanifar and W.K.W. Ismail, 2011. Adoption of technology in the hand woven carpet industry: The case of Alinasab carpet company. Aust. J. Basic Applied Sci., 10: 551-559.
Direct Link | - Darbanhosseiniamirkhiz, M., S. Shabanifar and W.K.W. Ismail, 2011. Adoption of technology in SMEs: A case of hand-woven carpet industry. Techmonitor, 2011: 30-37.
Direct Link | - Anvari, R., S.M. Amin, W.K.W. Ismail, U.N.U. Ahmad and S. Seliman, 2011. Mediating effects of affective organizational commitment and psychological contract in the relationship between strategic training practices and knowledge sharing. Afr. J. Bus. Manage., 5: 2189-2202.
Direct Link | - Ahmed, I., W.K.W. Ismail, S.M. Amin and M. Ramzan, 2011. Conceptualizing perceived organizational support: A theoretical perspective. Aust. J. Basic Applied Sci., 5: 784-789.
Direct Link | - Abdul Rasid, S.Z., A.R. Abdul Rahman and W.K.W. Ismail, 2011. Management accounting systems in Islamic and conventional financial institutions in Malaysia. J. Islamic Accounting Bus. Res., 2: 153-176.
CrossRef | Direct Link | - Abdul Rasid, S.Z., A.R. Abdul Rahman and W.K.W. Ismail, 2011. Management accounting and risk management in Malaysian financial institutions: An exploratory study. Managerial Auditing J., 26: 566-585.
CrossRef | Direct Link | - Sharifi, M., M. Ayat, W.K.W. Ismail, S. Sahibuddin and S. Ibrahim, 2010. An ITSM-based implementation method to maintain software assets in order to sustain organizational activities. Int. J. Simul. Syst. Sci. Technol., 11: 65-71.
Direct Link | - Ismail, W.K.W., R. Omar and M. Bidmeshgipour, 2010. The relation of strategic human resource practices with firm performance: Considering the mediating role of resource based view. J. Asia Pac. Stud., 1: 395-420.
Direct Link | - Choi, S.L., W.K.W. Ismail and S.M. Amin, 2010. An exploratory study on the Malaysian human resource professionals in the manufacturing sector. Int. J. Bus. Soc., 11: 89-105.
Direct Link | - Choi, S.L. and W.K.W. Ismail, 2010. Readiness of Malaysian human resource professionals to be a strategic partner. Intangible Capital, 6: 26-50.
CrossRef | Direct Link | - Anvari, R., S.M. Amin, W.K.W. Ismail and U.N.U. Ahmad, 2010. Strategic training practices, effective organizational commitment and turnover intention: The mediating role of psychological contract. Afr. J. Bus. Manage., 4: 3391-3405.
Direct Link | - Ahmad, U.N.U., S.M. Amin and W.K.W. Ismail, 2010. Technostress and organizational commitment: A proposed framework. J. Malaysian Inst. Manage., 45: 35-50.
- Ahmad, R., C. Lemba and W.K.W. Ismail, 2010. Performance appraisal politics and employee turnover intention. Jurnal Kemanusiaan, 16: 99-109.
Direct Link | - Long, C.S. and W.K.W. Ismail, 2009. The effect of the demographic factors on the competency of HR practitioners in Malaysia. Eur. J. Social Sci., 12: 21-30.
- Ismail, W.K.W., K.M. Nor and T. Marjani, 2009. The role of knowledge sharing practice in enhancing project success. Inst. Interdisciplin. Bus. Res., 1: 34-52.
- Ismail, W.K.W. and C.S. Long, 2009. Analyzing the strategic contributions of HR professionals: A framework for developing future HR leaders. Interdisciplin. J. Contemp. Res. Bus., 1: 116-135.
- Ismail, A., S. Bongogoh, S.C.C. Segaran, R. Tudin, M.N.E. Ajis and W.K.W. Ismail, 2009. Supervisor communication and motivation to learn as a predictor of positive individual attitudes and behaviors: A study in one city-based local authority. Jurnal Kemanusiaan, 13: 19-29.
Direct Link | - Hong, N.H. and W.K.W. Ismail, 2009. Adapting failures to innovation: A literature review. Interdisciplin. J. Contemp. Res. Bus., 1: 51-65.
- Hong, A.N.H., D.L.H. Chai and W.K.W. Ismail, 2009. Integrative approach to strategic marketing planning: An action research case study. J. Global Bus. Manage., 5: 198-205.
Direct Link | - Ahmad, U.N.U., S.M. Amin and W.K.W. Ismail, 2009. The impact of technostress on organizational commitment among Malaysian academic librarians. Singapore J. Library Inform. Manage., 38: 103-123.
Direct Link | - Long, C.S. and W.K.W. Ismail, 2008. Understanding the relationship of HR competencies and roles of Malaysian human resource professionals. Eur. J. Social Sci., 7: 88-103.
- Long, C.S. and W.K.W. Ismail, 2008. The vital roles of human resource professional: A study on the manufacturing companies in Malaysia. J. Int. Manage. Stud., 3: 114-125.
- Long, C.S. and W.K.W. Ismail, 2008. Human resource competencies: A study of the HR professionals in manufacturing firms in Malaysia. Int. Manage. Rev., 4: 65-76.
- Ismail, W.K.W. and R. Amir, 2008. Malaysia's Competitiveness in Technology: An Evaluation. In: Technology Management: Theory and Practice, Abu Talib, N. and A.A. Senin (Eds.). Penerbit UTM, Johor, Malaysia, pp: 1-31.
- Ismail, W.K.W. and C.S. Long, 2008. Strategic HR roles from the perspectives of the malaysian manufacturing sector. J. Int. Bus. Entrepreneursh., 13: 1-18.
- Ismail, W.K.W. and A.M. Rahuma, 2008. Culture of Innovation. In: Technology Management: Theory and Practice, Abu Talib, N. and A.A. Senin (Eds.). Penerbit UTM, Johor, Malaysia, pp: 13-32.
- Ismail, W.K.W. and A.M. Al Rahuma, 2007. Framework of the culture of innovation: A revisit. Jurnal Kemanusiaan, 9: 38-49.
Direct Link | - Ismail, A., H.A. Rahman and W.K.W. Ismail, 2007. Moderating effect of procedural justice in the relationship between participation in pay systems and personal outcomes. Jurnal Kemanusiaan, 9: 83-96.
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