Dr. Muhammad Anshari Ali

Senior Assistant Professor
Universiti Brunei Darussalam, Brunei


Highest Degree
Ph.D. in Business Administration from Universiti Brunei Darussalam, Brunei

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Area of Interest:

Business Management and Accounting
Business Administration
Big Data Analysis
Electronic Business
Business Ethics

Selected Publications

  1. Anshari, M., Y. Alas, A. Razzaq, M. Shahrill and S.A. Lim, 2021. Millennials consumers' behaviors between trends and experiments. Res. Anthology E-Commerce Adoption, Models, Appl. Mod. Bus., 10.4018/978-1-7998-8957-1.ch076.
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  2. Alas, Y. and M. Anshari, 2021. Initiating Brunei cross-border tourism (BCBT) as a gateway to Borneo. Int. J. Asian Bus. Inform. Manage., 12: 15-25.
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  3. Thani, F.A. and M. Anshari, 2020. Maximizing smartcard for public usage. Int. J. Asian Bus. Inform. Manage., 11: 121-132.
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  4. Sumardi, W.H. and M. Anshari, 2020. Employing big data in business organization and business ethics. Int. J. Bus. Governance Ethics, Vol. 14. 10.1504/ijbge.2020.10024914.
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  5. Anshari, M., 2020. Workforce mapping of fourth industrial revolution: optimization to identity. J. Phys.: Conf. Ser., Vol. 1477. 10.1088/1742-6596/1477/7/072023.
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  6. Arifin, F., B.N. Iman, B.N. Iman, E. Purwantini and E. Purwantini et al., 2019. Data analytics to examine trending topics for Indonesian election 2019. INOVTEK Polbeng Seri Informatika, Vol. 4. 10.35314/isi.v4i2.984.
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  7. Anshari, M., Y. Alas and E. Sulaiman, 2019. Smartphone addictions and nomophobia among youth. Vulnerable Children Youth Stud., 14: 242-247.
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  8. Anshari, M., M.N. Almunawar, S.A. Lim and A. Al-Mudimigh, 2019. Customer relationship management and big data enabled: personalization & customization of services. Applied Comput. Inf., 10.1016/j.aci.2018.05.004.
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  9. Anshari, M., M.N. Almunawar, M. Masri and M. Hamdan, 2019. Digital marketplace and fintech to support agriculture sustainability. Energy Procedia, 156: 234-238.
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  10. Anshari, M., 2019. Redefining electronic health records (EHR) and electronic medical records (EMR) to promote patient empowerment. IJID (Int. J. Inf. Dev.), Vol. 8. 10.14421/ijid.2019.08106.
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  11. Anshari, M. and M.N. Almunawar, 2018. Social customer relationship management, election and political campaign. Int. J. Electron. Customer Relationship Manage., 11: 332-346.
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  12. Arifin, F., M. Hariadi and M. Anshari, 2017. Extracting value and data analytic from social networks: Big data approach. Adv. Sci. Lett., 23: 5286-5288.
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  13. Anshari, M., M.N. Almunawar, M. Shahrill, D.K. Wicaksono and M. Huda, 2017. Smartphones usage in the classrooms: Learning aid or interference? Educ. Inform. Technol., 10.1007/s10639-017-9572-7.
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  14. Anshari, M. and M.N. Almunawar, 2017. Pervasive Mobile Health. In: Encyclopaedia of Information Science and Technology, Khosrow-Pour, D.B.A. (Ed.). 4th Edn., Chapter 514, IGI Global Publisher, USA., ISBN: 9781522522560, pp: 5908-5917.

  15. Almunawar, M.N., M. Anshari and H. Susanto, 2017. Adopting Open Source Software in Smartphone Manufacturers’ Open Innovation Strategy. In: Encyclopaedia of Information Science and Technology, Khosrow-Pour, D.B.A. (Ed.). 4th Edn., Chapter 641, IGI Global Publisher, USA., ISBN: 9781522522560, pp: 7369-7381.

  16. Ahad, A.D., M. Anshari and A. Razzaq, 2017. Domestication of smartphones among adolescents in Brunei darussalam. Int. J. Cyber Behav., Psychol. Learning, 7: 26-39.
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  17. Ahad, A.D. and M. Anshari, 2017. Smartphone habits among youth: Uses and gratification theory. J. Cyber Behav. Psychol. Learn., 7: 65-75.
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  18. Huda, M., M. Anshari, M.N. Almunawar, M. Shahrill and A. Tan et al., 2016. Innovative teaching in higher education: The big data approach. Turk. Online J. Educ. Technol., 2016: 1210-1216.
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  19. Hermawan, A. Fauzi and M. Anshari, 2016. Performance measurement of project management by using FANP balanced ScoreCard. J. Theor. Applied Inform. Technol., 83: 262-269.

  20. Anshari, M., Y. Alas, N.M. Yunus, N.I. Sabtu, M.S. Hamid and M. Smith, 2016. Learning Management System 2.0: Higher Education. In: Handbook of Research on Engaging Digital Natives in Higher Education, Pinheiro, M.M. (Ed.). IGI Global Publisher, USA., ISBN: 9781522500407, pp: 265-279.

  21. Anshari, M., Y. Alas, N.M. Yunus, N.I. Sabtu and M.S. Hamid, 2016. Online learning: Trends, issues and challenges in big data era. J. E-Learn. Knowl. Soc., 12: 121-134.

  22. Anshari, M., Y. Alas, N.I. Sabtu and N. Yunus, 2016. A survey study of smartphones behavior in Brunei: A proposal of modelling big data strategies. Int. J. Cyber Behav. Psychol. Learn., 6: 60-72.
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  23. Anshari, M., Y. Alas, G. Hardaker, J.H. Jaidin, M. Smith and A.D. Ahad, 2016. Smartphone habit and behavior in Brunei: Personalization, gender and generation gap. Comput. Hum. Behav., 64: 719-727.
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  24. Anshari, M., Y. Alas and L.S. Guan, 2016. Developing online learning resources: Big data, social networks and cloud computing to support pervasive knowledge. Educ. Inform. Technol., 2: 1663-1677.
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  25. Anshari, M., S.A. Lim and Y. Alas, 2016. Big data and ICT readiness index for ASEAN economic community. J. Governance Dev., 12: 141-165.

  26. Anshari, M. and S.A. Lim, 2016. E-government with big data enabled through smartphone for public services: Possibilities and challenges. Int. J. Public Admin., 40: 1143-1158.
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  27. Anshari, M. and S.A. Lim, 2016. Customer relationship management with big data enabled in banking sector. J. Scient. Res. Dev., 3: 1-7.

  28. Anshari, M. and M.N. Almunawar, 2016. Mobile health (mHealth) services and online health educators. Biomed. Inform. Insight, 2016: 19-27.

  29. Anshari, M. and M.N. Almunawar, 2016. E-Government Initiatives through Cloud Computing: Empowering Citizens. In: Cloud Computing Technologies for Connected Government, Mahmood, Z. (Ed.). IGI Global Publisher, USA., pp: 74-92.

  30. Alas, Y., M. Anshari, N.I. Sabtu and N.M. Yunus, 2016. Second-chance university admission, the theory of planned behaviour and student achievement. Int. Rev. Educ., 62: 299-316.
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  31. Anshari, M., Y. Alas, N.M. Yunus, N.I. Sabtu and M.S. Hamid, 2015. Cloud computing and big data in learning management system. NIDA Case Res. J., 7: 96-116.

  32. Anshari, M., Y. Alas, N. Yunus, N.I. Sabtu and M.H. Hamid, 2015. Social customer relationship management and student empowerment in online learning systems. Int. J. Electron. Customer Relationship Manage., 9: 104-121.
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  33. Anshari, M., Y. Alas and L.S. Guan, 2015. Pervasive knowledge, social networks and cloud computing: E-Learning 2.0. Eurasia J. Math. Sci. Technol. Educ., 11: 909-921.
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  34. Anshari, M. and Y. Alas, 2015. Smartphones habits, necessities and big data challenges. J. High Technol. Manage. Res., 26: 177-185.
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  35. Anshari, M. and M.N. Almunawar, 2015. Tracking future path of consumers’ empowerment in E-health. Int. J. E-Health Med. Commun., 6: 62-75.

  36. Anshari, M. and M.N. Almunawar, 2015. Mobile Health (mHealth). In: Encyclopedia of Information Science and Technology, Khosrow-Pour, M. (Ed.). 3rd Edn., IGI Global Publisher, USA., ISBN: 9781466658899, pp: 5607-5614.

  37. Anshari, M. and M.N. Almunawar, 2015. Designing role of online health educators in healthcare services. J. Evid.-Inform. Social Work, 12: 220-236.

  38. Almunawar, M.N., M. Anshari, M.Z. Younis and A. Kiza, 2015. Electronic health object: Transforming static to interactive and extensible healthcare systems. Inquiry: J. Healthcare Organiz. Provision Financing, Vol. 52. 10.1177/0046958015618665.
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  39. Almunawar, M.N., M. Anshari and M.Z. Younis, 2015. Incorporating customer empowerment in mobile health. Health Policy Technol., 4: 312-319.
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  40. Almunawar, M.N., H. Susanto and M. Anshari, 2015. The Impact of Open Source Software on Smartphone Industry. In: Encyclopedia of Information Science and Technology, Khosrow-Pour, M. (Ed.). 3rd Edn., IGI Global Publisher, USA., ISBN: 9781466658899, pp: 5767-5776.

  41. Almunawar, M.N. and M. Anshari, 2015. Social Customer Relationship Management (Social CRM). In: Encyclopedia of Information Science and Technology, Khosrow-Pour, M. (Ed.). 3rd Edn., IGI Global Publisher, USA., ISBN: 9781466658899, pp: 5255-5262.

  42. Almunawar, M N., M. Anshari, H. Susanto and C.K. Chen, 2015. Revealing customer behavior on smartphones. Int. J. Asian Bus. Inform. Manage., 6: 33-49.
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  43. Anshari, M. and M.N. Almunawar, 2014. mHealth Technology Implication: Shifting the Role of Patients from Recipients to Partners of Care. In: mHealth: Multidisciplinary Verticals, Adibi, S. (Ed.). CRC Press, USA., ISBN: 9781482214802, pp: 527-544.

  44. Almunawar, M.N. and M. Anshari, 2014. Empowering customers in electronic health (e-health) through social customer relationship management. Int. J. Electron. Customer Relationship Manage., 8: 87-100.
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  45. Almunawar, M.N. and M. Anshari, 2014. Applying transaction cost economy to construct a strategy for travel agents in facing disintermediation threats. J. Internet Commerce, 13: 211-232.
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  46. Low, K.C.P. and M. Anshari, 2013. Incorporating social customer relationship management in negotiation. Int. J. Electron. Customer Relationship Manage., 7: 239-252.
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  47. Anshari, M., M.N. Almunwar, Z. Wint, P.K.C. Low and M. Younis, 2013. Adopting customers’ empowerment and social networks to encourage participation in E-health services. J. Health Care Finance, 40: 17-41.

  48. Almunawar, M.N., M. Anshari and H. Susanto, 2013. Crafting strategies for sustainability: How travel agents should react in facing a disintermediation. Operat. Res., 13: 317-342.
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  49. Almunawar, M.N., H. Susanto and M. Anshari, 2013. A cultural transferability on IT business application: iReservation system. J. Hosp. Tourism Technol., 4: 155-176.
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  50. Anshari, M., M.N. Almunawar, P.K.C. Low and Z. Wint, 2012. Customer empowerment in healthcare organisations through CRM 2.0: Survey results from Brunei tracking a future path in e-health research. ASEAS-Aust. J. South-East Asian Stud., 5: 139-151.

  51. Anshari, M., M.N. Almunawar, P.K.C. Low and A.S. Al-Mudimigh, 2012. Empowering clients through e-health in healthcare services: Case Brunei. Int. Q. Community Health Educ., 33: 189-219.
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  52. Anshari, M. and M.N. Almunawar, 2012. Framework of social customer relationship management in E-health services. J. E-Health Manage., Vol. 2012. 10.5171/2012.766268.
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  53. Almunawar, M.N., Z. Wint, K.C.P. Low and M. Anshari, 2012. Customer’s expectation of E-health systems in Brunei. J. Health Care Finance, 38: 36-49.

  54. Almunawar, M.N. and M. Anshari, 2011. Improving customer service in healthcare with CRM 2.0. GTSF Bus. Rev., 1: 228-234.

  55. Anshari, M., A. Al-Mudimigh and M. Aksoy, 2009. CRM initiatives of banking sector in Saudi Arabia. Int. J. Comput. Internet Manage., 19: 32-39.